Code Violation Website Goes Live
by Dennis Phillips
(Courtesy the Post Journal, published June 20, 2017)
The city’s Web-based government and community development code enforcement software program went “live” Monday.
Vince DeJoy, city development director, said Monday was the first day citizens could access the MyGov program online via the newly designed city website — http://www.jamestownny.net/departments/department-of-development/code-enforcement/. Since the fall of 2014, city code enforcement officers have been using the MyGov software program that allows city officials to access information easily through its streamlined platform. The program helps mobilize code officers daily on the houses they need to track.
DeJoy gave a demonstration on how a citizen could file a housing code complaint using the city’s website. First a resident would need to go to the city’s website, click on departments and then on development/housing. A user would then need to look on the right side of the webpage to click on citizen online action center, which they would then follow up by clicking on the blue button that again says citizen online action center.
DeJoy said this will take the user to the MyGov website where they can file the complaint by giving the type of code violation and the address of the problem property. He said the website will ask people to provide their information as well. He added that city officials keep this information confidential to protect the identity of the person providing the complaint. Also, people can post complaints anonymously, but contact information is asked for so city officials can update the person who provides the complaint about the possible housing code violation.
DeJoy said users will be able to use their smartphone, tablet device or personal computer to access the site. Residents will also be able to follow the complaint history of a potential problem property online.
“I feel this will be a very good system for reporting,” DeJoy said.
Marie Carrubba, Ward 4 councilwoman and Housing Committee chairwoman, said the new online code enforcement system will allow people to easily file a housing complaint.
“This is much more user-friendly,” she said.