New Jamestown City Website Now Online
by Dennis Phillips
Courtesy of the Post Journal (published May 26, 2016)
A more user-friendly Jamestown city website is now online.
Matthew Hanley, executive assistant to the mayor, said there is a simpler main menu for the new website compared to the previous online presence for city government. He said there is a simple one tier drop down menu to easily find information related to the mayor’s office, city departments, city council and government contact information.
“We wanted everything to be one or two clicks away,” he said. “You can literally get anywhere on the site in one or two clicks.”
Hanley said department heads and staff will be providing content to the website. He said it is easier than the old website for city department leaders to add information so content can be updated on a day-to-day basis.
The website also features a search tool to easily lookup information, Hanley said. He said the homepage will have recent city government updates to keep users well informed about activities in the city. The homepage will also include vital links to important documents; a calendar of events; highway project updates; and assessment rolls. The homepage also includes a link to file a housing code complaint and to pay a parking fine.
Hanley said the new website will work with the web-based government and community development software program known as MyGov. Since the fall of 2014, city code enforcement officers have been using the software program that allows city officials to access information easily through MyGov’s streamlined platform. The program helps mobilize code officers daily on which houses they need to track. The public will be able to have direct access to MyGov through a citizen portal on the website. People will be able to take photos of a house with their smartphones or any computer device with Internet access to submit a photo of a potential problem property. The online citizen portal for submitting complaints will be easier and faster than a resident calling or writing a city official. Residents will also be able to follow the complaint history online.
Work on the new website started in 2014, Hanley said. He said, however, initial work was scrapped after the state released the SeeThroughNY report, which graded municipal and school district websites. He added that he took direct suggestions from the SeeThroughNY report to design the new website so all important city government information is easily accessible on the homepage.
Hanley said he would like to thank Elizabeth Gleason from Tint Press and Nick Trussalo, graphic designer and web developer, for their assistance with developing the new website.